🔐 PRIVACY POLICY

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Last updated: April 2026

Your Privacy Matters to Us

At Bodivelle, we are committed to protecting your personal information and maintaining full transparency about how your data is collected, used, and safeguarded.

By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

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1. Who We Are

Bodivelle is an online retailer specializing in wire-free comfort bras designed for everyday support and confidence.

We operate through Shopify and act as the data controller of your personal information.

📧 Contact: bodivelle@gmail.com

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2. Information We Collect

We collect information in three ways:

A. Information You Provide

• Full name
• Email address
• Phone number
• Shipping and billing address
• Order details and purchase history
• Messages, inquiries, or feedback
• Reviews or testimonials

B. Payment Information

All payments are processed securely through trusted third-party providers such as Shopify Payments, PayPal, and Stripe.
We do not store or have access to your full payment card details.

C. Automatically Collected Information

• IP address
• Browser and device type
• Pages visited and time spent
• Referral sources (ads, search engines)
• Cookies and tracking data

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3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates and shipping confirmations
• Improve website performance and user experience
• Prevent fraud and unauthorized transactions
• Send marketing communications (only if you opt in)
• Comply with legal obligations

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4. Legal Basis for Processing

We process your information under:

• Contractual necessity (to fulfill orders)
• Legitimate interest (improving services, fraud prevention)
• Consent (email marketing)
• Legal compliance

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5. Sharing Your Information

We never sell or rent your personal data.

We may share your information only with:

• Shipping providers (for delivery)
• Payment processors
• Shopify (our platform provider)
• Email service providers
• Legal authorities when required

All third parties are required to protect your data.

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6. Data Retention

We retain your information only as long as necessary:

• Orders: up to 7 years (legal/accounting)
• Accounts: until deletion request
• Marketing: until unsubscribed
• Analytics: anonymized data up to 26 months

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7. Cookies & Tracking

We use cookies to:

• Enable core site functionality
• Analyze traffic and performance
• Personalize content and ads

You can disable cookies in your browser settings.

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8. Your Rights

Depending on your location, you may request:

• Access to your data
• Corrections
• Deletion (“right to be forgotten”)
• Data portability
• Restriction of processing
• Withdrawal of consent

📧 Contact: bodivelle@gmail.com

We respond within 30 days.

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9. Data Security

We use industry-standard security measures including:

• SSL encryption
• Secure payment gateways
• Access controls

While no system is 100% secure, we take all reasonable precautions.

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10. International Transfers

Your data may be stored outside your country (e.g., United States via Shopify).
We ensure appropriate safeguards are in place.

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11. Children’s Privacy

We do not knowingly collect data from children under 13.

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12. Third-Party Links

We are not responsible for external websites linked from our store.

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13. Marketing Communications

You will only receive marketing emails if you opt in.
You can unsubscribe anytime.

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14. Updates to This Policy

We may update this policy periodically. Changes will be reflected with a new “Last updated” date.

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15. Contact

📧 bodivelle@gmail.com