🔄 REFUND & RETURNS POLICY 

Last updated: April 2026

Our 30-Day Fit Guarantee

At Bodivelle, we want you to feel confident in your purchase.
If you are not completely satisfied, we offer a 30-day return or exchange policy.

Eligibility

To qualify for a return:

• Must be within 30 days of delivery
• Item must be unworn, unwashed
• Original tags must be attached
• Original packaging preferred

Items showing signs of wear will not be accepted.

How to Start a Return

Email: bodivelle@gmail.com
Subject: Return Request — Order #

Include:

• Name
• Order number
• Item(s)
• Reason for return

We respond within 1–2 business days.

Refunds

Once approved:

• Processed within 5–10 business days
• Issued to original payment method

Bank processing times may vary.

Exchanges

We offer exchanges for:

• Size
• Color

Subject to stock availability.

Faulty or Incorrect Items

If your item arrives damaged or incorrect:

• Contact us immediately
• Provide a photo
• We will replace or refund at no cost

Shipping Costs

• Return shipping: customer responsibility
• Original shipping: non-refundable
• Use tracked shipping (recommended)

Non-Returnable Items

• Items returned after 30 days
• Worn or washed items
• Final sale items

Contact

📧 bodivelle@gmail.com